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Salesforce Solutions

End-to-end Salesforce expertise across every cloud and product.

From Sales Cloud to Net Zero Cloud — we implement, customize, and optimize the full Salesforce platform. Our certified consultants deliver multi-cloud solutions with AI-powered CRM, custom Apex/LWC development, and deep integration expertise across 11+ Salesforce products.

5Capabilities
11Specialized Services
What We Deliver

Our Capabilities

01

Multi-Cloud Implementations

We implement and integrate across the entire Salesforce ecosystem — Sales, Service, Marketing, Experience, Health, Financial Services, Commerce, Data, Education, Nonprofit, and Net Zero Cloud. Each implementation is tailored to your industry and business processes.

  • Sales Cloud — pipeline management, forecasting, territory planning
  • Service Cloud — case management, omnichannel support, field service
  • Marketing Cloud — journey builder, email studio, personalization
  • Experience Cloud — portals, communities, partner networks
  • Health, Financial, Education, Nonprofit & Net Zero Cloud specialists
SalesforceData CloudMarketing Cloud
Multi-Cloud Implementations
02

AI-Powered CRM

Supercharge your Salesforce org with Einstein AI, Agentforce autonomous agents, and external LLM integrations. We build AI into every customer touchpoint — from predictive lead scoring to AI-generated email responses and intelligent case routing.

  • Einstein AI for predictions, recommendations, and automation
  • Agentforce autonomous agents for sales and service workflows
  • External LLM integration (GPT, Gemini, Claude) within Salesforce
  • AI-powered lead scoring, opportunity insights, and forecasting
  • Natural language search and AI-generated reports
Einstein AIAgentforceSalesforce
AI-Powered CRM
03

Custom Development

Our Salesforce developers build custom solutions using Apex, Lightning Web Components (LWC), and Salesforce APIs. From complex triggers and batch jobs to pixel-perfect UI components and AppExchange packages.

  • Apex classes, triggers, batch jobs, and scheduled processes
  • Lightning Web Components (LWC) for custom UI experiences
  • REST/SOAP API integrations with external systems
  • Custom metadata, permission sets, and security architecture
  • AppExchange product development and ISV partnerships
SalesforceMuleSoft
Custom Development
04

Automation & Orchestration

Streamline business processes with Salesforce Flows, Process Builder, and orchestration tools. We design automation that scales — from simple record-triggered flows to complex multi-step orchestrations spanning multiple clouds.

  • Flow Builder — screen flows, record-triggered, scheduled, and auto-launched
  • Business process orchestration across multiple Salesforce clouds
  • Approval processes and escalation workflows
  • Integration-triggered automation with MuleSoft and external events
  • Migration from legacy Process Builder and Workflow Rules to Flows
FlowSalesforceMuleSoft
Automation & Orchestration
05

Data, Security & Analytics

Ensure data integrity, compliance, and actionable insights across your Salesforce org. We architect data models, implement field-level security, configure sharing rules, and build dashboards that drive decisions.

  • Data architecture, modeling, and migration strategies
  • Field-level security, sharing rules, and permission set groups
  • Salesforce Shield — encryption, event monitoring, field audit trail
  • Custom reports, dashboards, and CRM Analytics (Tableau CRM)
  • Data Cloud activation for unified customer profiles
SalesforceTableauData Cloud
Data, Security & Analytics
Explore In Depth

Specialized Services

Dive deeper into our individual service offerings within Salesforce Solutions.

Sales Cloud

Accelerate revenue growth with intelligent pipeline management, AI-powered forecasting, and automated sales workflows built on Salesforce Sales Cloud.

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Service Cloud

Deliver exceptional customer service with omnichannel case management, AI-driven knowledge, and intelligent automation on Salesforce Service Cloud.

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Experience Cloud

Build branded digital experiences — portals, communities, and self-service sites — that connect customers, partners, and employees on Salesforce Experience Cloud.

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Health Cloud

Deliver connected, patient-centric care with Salesforce Health Cloud — unifying clinical, operational, and engagement data in a single platform.

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Financial Services Cloud

Empower financial institutions with relationship-centric CRM, compliance automation, and AI-driven insights on Salesforce Financial Services Cloud.

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Marketing Cloud

Orchestrate personalised, cross-channel customer journeys with Salesforce Marketing Cloud — powered by AI-driven segmentation, content, and analytics.

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Commerce Cloud

Launch and scale B2C and B2B digital storefronts with Salesforce Commerce Cloud — featuring AI-driven merchandising, personalisation, and headless commerce capabilities.

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Data Cloud

Unify all your customer data in Salesforce Data Cloud — the real-time CDP that powers AI, personalisation, and cross-cloud activation across every Salesforce product.

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Education Cloud

Transform student recruitment, engagement, and success with Salesforce Education Cloud — purpose-built for higher education and K-12 institutions.

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Nonprofit Cloud

Amplify mission impact with Salesforce Nonprofit Cloud — connecting fundraising, programme delivery, grant management, and constituent engagement on one platform.

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Net Zero Cloud

Track, analyse, and report on environmental sustainability data with Salesforce Net Zero Cloud — supporting Scope 1, 2, and 3 emissions management and ESG compliance.

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