Health Cloud
AQBEE implements Health Cloud solutions that give healthcare organisations a 360-degree view of every patient. From care coordination and utilisation management to provider relationship management and intelligent care plans, we help payers, providers, pharma companies, and medtech firms improve outcomes while meeting regulatory requirements including HIPAA, HITECH, and GDPR.
What We Deliver
Patient 360 & Unified Health Timeline
Aggregate clinical, claims, social determinants, and engagement data into a single patient record with a chronological health timeline accessible to care teams.
Care Plan Management
Design and assign structured care plans with goals, tasks, and milestones that coordinate across providers, caregivers, and patients with automated progress tracking.
Utilisation Management & Prior Authorisation
Streamline pre-authorisation workflows with rule-based automation, AI-assisted clinical review, and real-time status tracking to reduce administrative burden.
Provider Network Management
Manage credentialing, network adequacy, referral patterns, and provider performance with integrated analytics and compliance dashboards.
Patient Engagement & Communication
Orchestrate personalised outreach — appointment reminders, wellness campaigns, care gap alerts — across email, SMS, and patient portals using Marketing Cloud integration.
Interoperability & EHR Integration
Connect Health Cloud to Epic, Cerner, and other EHR systems via FHIR APIs and MuleSoft, enabling bi-directional data exchange without disrupting clinical workflows.
How We Apply It
Chronic Disease Management for a Health Plan
A health insurance payer uses Health Cloud to identify high-risk diabetic members, assign AI-generated care plans, and coordinate interventions across PCPs, endocrinologists, and health coaches — reducing ER visits by 22%.
Einstein Discovery risk stratification models predict hospitalisation probability, while Data Cloud aggregates claims, lab results, and wearable data in real time.
Patient Acquisition & Retention for a Hospital Network
A multi-hospital system unifies patient data across 15 facilities in Health Cloud, enabling personalised outreach for preventive screenings and reducing patient leakage to competitors by 18%.
Einstein AI identifies care gaps and propensity-to-churn signals, triggering automated journey orchestration via Marketing Cloud.
Pharma Patient Support Programme
A pharmaceutical company builds a patient support hub on Health Cloud to manage enrolment, benefits verification, adherence tracking, and adverse event reporting for a specialty therapy.
Einstein GPT generates personalised adherence messaging, while predictive models flag patients at risk of therapy discontinuation.
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